MEA Sub-Saharan Awards.indd

MEAMARKETS / SUB-SAHARAN 2017 5 Best for High Quality Professional Business Services – Nigeria g and the United States. We have maintained this accreditation back-to-back for the past five years.” Marking themselves out as the best possible option for clients is important for the firm as they differentiate themselves from clients (clients or competitors). Engr. Akintunde believes the company is unique in a way that it delivers on all levels, notably with regard to technology and the exceptional quality of the high standards delivered in all the firms’ services. “For us, what stands us out is our ability to leverage on local capacity to deliver global standards. It is the technical competence of our people and the robustness of our systems, procedure and standards that equips us to consistently deliver quality service to our clients. “These are unique propositions largely unmatched in our market. We have through these deployed and stabilized operations in over 60 locations in one day. Expanded and entrenched our quality management systems in other countries all over Africa and deliver up to 95% Service Level Agreement to one of the International Oil Companies in Nigeria. “Furthermore, the value that we have delivered to our customers marks us out. We are not only delivering 100% availability of critical equipment to one of the leading Financial Institutions in Nigeria, we have delivered services that have increased occupancy and rental income by up to 90% and 50% respectively. “While our Integrated Facility Management service method help our clients clearly link Facilities Management services to their organizations’ business strategy; our FM Consultancy services is a bespoke solution designed to help organizations with a large scope of contractors and service providers understand the management procedures that can help funnel their activities to achieving the desired business objectives.” The firm uses technology to ensure that it stays ahead of emerging developments. On all services, including Real Estate and Facilities Management, the firm has invested hugely in technology, as Engr. Akintunde explains to us. “We clearly understand the role of technology in delivering quality in a dynamic profession like Real Estate and Facilities Management. This has informed our decision to even further increase our investment in new technologies and train our staff on the use of such technologies as: Computer-Aided Facilities Management (CAFM) & Computerised Maintenance Management Software (CMMS), Property Management systems, mobile technology, billing software as well as energy audit and management technology amongst others. “On the Real Estate Development side, we have also invested hugely in technology. Nigeria currently has an estimated 17 million housing deficit. For us, building up to 10,000 homes annually – which is what experts advised to bridge the housing gap – requires the use of technology to build faster, more cost-efficiently and on a large scale. “Quite frankly, these technologies have in more ways than one improved the efficiency and speed of our service delivery. While for our clients, it has reduced their maintenance cost, improved safety at their facilities & increased the Return on Investment (ROI) on their assets regardless of the size or location, it has helped us become more efficient and productive. Mr. Ekow Ariel Woode, Country Manager, Ghana, Alpha Mead Facilities; Mr. Ralph Sutherland, Architect & Lead Project Consultant for Advantage Place; Mr. Jim Baiden, Managing Director, Fidelity Bank, Ghana, Engr. Femi Akintunde, Group Managing Director, Alpha Mead Group and Mr. Nii Teiko Evans-Anfom, Vice President for West Africa of the Africa Union of Architects at the first Ghana Facilities Management Roundtable, in commemoration of the World FM Day, organised by Alpha Mead Facilities Ghana, in Accra recently.