100 MEA MARKETS / UAE BUSINESS AWARDS 2017 , UA170040 UA170009 Phoenix Contact Middle East is a Dubai based arm of the world renowned Phoenix Contact, a leading manufacturer of electrical connection, electronic interface, and industrial automation technology. We caught up with IyadMadanat to find out more. Plafond Fit Out is an innovative Fit Out andMEP contractor, part of the Emirates Airlines Group of companies, whichwas established in Dubai and operates across the UAE and Qatar. We caught up with Dimitri Papakonstantinou to learnmore. Best Electronic Device Solutions Provider 2017 Best Hospitality Fit-Out Contractor 2017 Phoenix Contact Middle East, established in Dubai under TECOM in 2008, is a member of Phoenix Contact’s ever expanding network of global sales subsidiaries and distribution centers. Iyad outlines the services the firm offers in the region. At Phoenix Contact Middle East our reliable presence in the region brings Phoenix Contact’s products and expertise into closer proximity to our clients and partners in the Middle East and Northeast Africa. Our highly trained and qualified sales, marketing, technical support, logistics, and operational teams are available to support and accommodate the growing demand of our clients throughout the area. “As a firm we work with customers and business partners to bring the latest innovations in the world of industrial automation to the region. Our innovative products and solutions cover wide areas of connection technology, signal processing and transmission, surge voltage Plafond has extensive experience across several sectors from hospitality, F&B, airports to theme parks and medical. With over 1800 staff and labour ranging from gypsum carpenters and marble masons to electricians, the firm offers a vast array of service to clients who range from end users to main contractors. Therefore, the company either subcontract to main contractors as a single trade sub-contractor or offer turn- key solutions contracted directly with the client. Dimitri outlines the techniques the firm uses to set itself apart from the competition. “Plafond is one of few companies that offers both fit out and MEP as in house services. In a turnkey fit out project, this gives us and the client more comfort in the delivery of the project as we’re in control of all the functions from engineering and procurement to installation and hand over. Having our labour deliver the majority of the trades allows us to deliver the quality and reliability that we want Plafond to be synonymous with”. “Central to our client service is the fact that the words ‘Reliability, Quality and Safety’ appear all over our office, brochures and protection and monitoring, power conditioning, in addition to a wide range of intelligent control systems, industrial PC’s and HMI’s. With this offering, we are able to address numerous applications in plant automation, energy transmission and distribution, process engineering and control, water/wastewater, renewable energies (solar and wind), security and monitoring, electrical vehicle charging systems, in addition to a wide range of solutions for the smart city infrastructure.” Moving forward, Phoenix Contact Middle East will continue to adapt in order to offer the very highest standard of service, as Iyad concludes. “As a global player we are represented in markets all over the world. We are successfully involved in shaping the digitalization of the industry, and looking ahead, we will continue to operate as an independent, family-owned company.” most importantly in the mind set of our staff. These principles were fundamental to us when Plafond was established and remain very current to us today. We believe that delivering on your word on a day to day basis earns the respect of your client. Following with that is delivering a quality product that we are proud of and doing this in a safe and professional manner sets you apart from many other companies in the market. “For several years now our workload has comprised of approximately 70-80% of repeat customers whether they be main contractors or end users. We believe that this is testament to the relationships that we build with our clients and the service that we provide.” Moving forward, the focus will remain on growth and expansion, as Dimitri is proud to conclude. “Over the past three years we have experienced substantial growth and plan to continue on this path into the future. We have recently been awarded the MEP package for the new HSBC headquarters in Dubai and are tendering on some very interesting hotel fit out projects that will move the company to the next tier of contractor.” Company: Phoenix Contact Middle East FZ-LLC Contact: Iyad Madanat Email:
[email protected] Address: Office 301, Third Floor, Block 10, Dubai International Academic City (DIAC), Dubai, P.O. Box 345002, UAE Phone: 00971 43 70 324 Company: Plafond Fit Out LLC Contact: Dimitri Papakonstantinou Email:
[email protected] Address: Office 3121, Building 3, Gold and Diamond Park, Sheikh Zayed Road, Dubai, PO Box 24689, UAE Phone: 00971 501 4800