MEAMARKETS / UAE BUSINESS AWARDS 2017 103 , UA170025 Tamayyaz is a complete solutions provider for leading organizations across theMENA region and has been engaging with clients fromdifferent sectors, including Automotive, Telecommunication, Information Technology, Banking & Finance, Pharmaceutical and NGOs. We spoke to Rita Rizk to find out more about Tamayyaz’s continuous achievements and success stories Best Management Development Training Provider - MENA & Award for Excellence for SME Human Resource Structures 2017 As human capital developers, Tamayyaz has been working collaboratively with its clients to personalize and tailor the right approaches and processes towards the creation of higher performance. Rita outlines how the firm aims to achieve this and the secrets behind its success. “Here at Tamayyaz, we believe that our success stems from our customer focus approach, our emphasis on delivering quality services, the expertise of our consultants and facilitators, and our adapting approach to meet customer needs and expectations.” “Our philosophy is based on the belief that all organizations and their human resources are unique and require individual solutions to fulfil their potential. Our prime focus is to leave our mark on individuals, organizations, and stakeholders. This has been the ‘raison d’être’ of our business and success, and we pride ourselves in challenging the status quo in order to improve performance.” Rita emphasizes on the firm’s dedication to offer clients the best possible service, and on her team’s collaborative, supportive, and enthusiastic approach to ensure success. “Ultimately, our uniqueness results from our team’s diversity, expertise, and methodology. We believe that our methodology and approach differentiates us from competitors in the market. We are practical: we listen actively to the exact needs and expectations of our customers; we design for them a low-cost/ low-risk and high profit or ‘best fit’ solution; we provide them with the tools, techniques and best practices that will improve their performance and we follow up with them to ensure successful implementation of the solution.” “Finally, and most importantly, our culture is centred on openness and acceptance, transfer of knowledge and continuous development, support and flexibility. We achieve this together through active communication, emphasis on target goals rather than on work hours, and attention to the individual’s needs.” Company: Tamayyaz Contact: Rita Rizk Email:
[email protected] Address: Farrania Building, 2nd Floor, Hazmieh City – Facing Pepsi Co., Lebanon Phone: 00961 81 611 699 s TIMEHotels offers a range of hotels, serviced apartments and residences with a focus on quality. We spoke to Eddie Ignatius to find out more. Hotel of the Year 2017 - Dubai & Award for Excellence in Customer Service 2017 Regional hospitality group TIME Hotels was founded in Dubai in 2012, and boasts an exciting collection seven hotels, resorts, hotel apartments and residences located in the UAE. TIME Hotels’ corporate philosophy is centered on accommodating the individual needs of its well-travelled international audience through the development of a portfolio of unique and distinctive brands located in key markets and gateway destinations. The firm is also committed to creating a sustainable future within the communities in which it operates and supporting regional government goals for carbon footprint reduction. Eddie discusses the factors that make this innovative group truly unique. “Here at TIME Hotels, we are a homegrown company focused on local hospitality traditions and taking pride in committing to service excellence. We work hard to deliver our promise to the each and every guest, team members, suppliers and owners. “Our activities are always correlated and in relation to the four pillars that we base each initiative on; workplace, marketplace, community and environment. Through this approach our business has become unique and sustainable.” Building upon this success, the firm hopes to grow even further and create a portfolio of hotels all of which are dedicated to the same exceptional level of hospitality, as Eddie concludes. “Looking to the future, TIME Hotels is approaching a fruitful year and future with widening its scope of development with several projects in the pipeline for 2017-2018 and 2019 as we aim to reach 20 properties by 2020. “To capitalise on our success, our expansion will be across the GCC to start with, and then moving to North Africa, making sure to expand the portfolio across all brand and not to forget the biggest share always for UAE with new establishment to cover all the Emirates.” Company: TIME Hotels Management LLC Contact: Eddie Ignatius Email:
[email protected] Address: Dubai, P.O. Box: 282366, UAE Phone: 00971 4 416 1000 Website: www.timehotels.ae