MEA Q1 2018

20 MEA MARKETS / Q1 2018 , cloudworks is an agile and innovative cloud consulting company working in the GCC region and a Salesforce Gold Partner. The company recently surpassed expectations by achieving a remarkable revenue growth last year. cloudworks Targets Rapid Growth inMiddle East with Increased Regional Uptake of Salesforce Technology cloudworks, an agile and innovative cloud consulting company and the largest Salesforce Gold Partner based in UAE, has surpassed expectations by achieving a 188% revenue growth last year and is investing in enhancing its regional presence and gearing up to be the largest Salesforce Platinum Partner in 2018. Souphien Akhrif, Managing Director, cloudworks says, “Salesforce has evolved from being merely a customer relationship management centred company, to becoming the ‘backbone’ that supports a lot of businesses, with features for critical business processes like lead management, sales data, and marketing automation, to name a few. The problem however, is in realising the full potential of Salesforce. When organisations try implementing the platform on their own, it is not just a time consuming and difficult task, but also counter productive.” “This is why in 2015, we started cloudworks, and since then we’ve been assembling a team of certified and highly skilled Salesforce experts with years of experience working on successful Salesforce projects with businesses in different industries across UAE, Bahrain, Qatar, Oman and Saudi Arabia. With our design and customisation, implementation and training capabilities, we enable customers to use Salesforce optimally, saving a huge amount of time and effort, and giving them the freedom to focus on their business priorities and generate more revenue.” cloudworks is currently investing in increasing its staff count and has just moved to a new, larger office premise in Dubai. With a representative office in Saudi Arabia, cloudworks plans to expand its team and establish a larger footprint in the Kingdom in view of the country’s drive towards digital transformation and maturity of the market in terms of acceptance of cloud computing. The company is already working with a few customers in Saudi like the Al Faisaliah Group and Abdul Latif Jameel and is making concerted efforts to position itself as a trusted partner to companies in Saudi. The company has over 50 customers across the GCC and has completed over 95 successful Salesforce projects. Giving testament to the high level of technical competency of the company, Mr. Aamir Suleman, ERP manager at Dubai Investments says, “cloudworks team is really good and they have experienced resources who understand the business and know how to convert requirements into a solution. Secondly, their support is excellent and we have recently kicked off our phase two with cloudworks to customise Salesforce for our real estate division. I would strongly recommend the company to anyone looking for a Salesforce partner.” Salesforce today has found favour with large enterprises as well as SMB companies that are looking to have enterprise grade solutions without the high cost of on-premise solutions or paying very high fees. With Salesforce, businesses can deliver personalised customer experiences built around their genuine preferences. A few of their solution offerings include Salesforce Sales Cloud,