Jul23121 MEA | African Business Awards 2024 35 May24549 Most Innovative Organisation Development Consultancy 2024 - Zimbabwe A consummate professional when it comes to organisation development and strategy and capacity building across Africa’s business landscape, SymaconSolutions operates in the Southern, Eastern, and Western regions of the continent, focusing primarily on the civil society sector of the nations included in its scope. The company’s impressive portfolio spans more than 600 completed assignments, and the mark left by the team here exceeds even Africa, reverberating also across the likes of Europe and Asia. We catch up with long-time staff member Simon Matsvai for more. ust some of the areas of expertise possessed by SymaconSolutions include the development of management systems, gender analysis, strategic planning, and project design. With this wealth of experience in tow, staff here are able to address the concerns of the likes of the women’s movement and youth-based organisations, as well as a wider range of associations, coalitions, movements, and programmes. This is all in addition to the delivery of its services to bilateral, UN, and public sector clientele through public-private partnerships. On the back of this, the company’s mission is to, “deliver organisation development services for strengthened institutions across Africa to champion the transformation of the continent towards sustainable peace and prosperity.” As for how it proactively achieves this, Simon explains: “We have championed digital migration from manual service delivery to electronic service delivery for our clients to break the gender, physical, and other social barriers to access services by women, youth, and other marginalised communities.” This can be seen in the example of the French Embassy PISCCA Project, which saw 135 youth-led rural and urban projects initiated in response to the likes of climate change, gender inequality, and discrimination. SymaconSolutions was responsible for designing and implementing the inception phase of this 12-month project, as well as mentoring all 135 applications through online training. Such an initiative eventually resulted in countless start-ups being created across a number of sectors, fortifying Zimbabwe’s economy. Whether or not it is spearheading a sizeable project such as this, SymaconSolutions’ primary day-to-day aim across its operation remains the same, this to deliver its services in a way that exceeds the expectations of clients. Imperative in this is its staying ahead of the curve when it comes to developing innovative projects that solve clients’ everchanging pain points. Simon tells us, “we have developed new analytical models, translated complex concepts into simple models accessible to clients, and, wherever possible, deliver services in the local language.” Although its focus is undoubtedly on Africa, SymaconSolutions always keep an eye on the standards of the rest of the world, ensuring that it is compliant, adheres to regulations, and embodies the best practices, all whilst exploring new frontiers of knowledge and service delivery in its region. All of the solutions that the team provide are excellent value for money and pricing is transparent. This leads to lasting relationships being forged that are built on integrity, honesty, and empathy, as seen in approximately 80% of its clients returning. They do so for a whole host of reasons, but the primary one is that SymaconSolutions uses its high-calibre product knowledge to consistently demonstrate a deep understanding of what is sought out, before it commissions a solution that aligns perfectly with the client statement of need it produces ahead of time to ensure it hits the nail on the head. Championing the aforementioned ongoing digital transformation of its service delivery, something that its clients have been enjoying since 2012, is just one example of it having achieved this. “No one person has solutions to all the challenges we encounter. Every team member has something to contribute to the performance of the company, and we all learn from each project experience and from collectively addressing the challenges that we face.” Looking ahead to the future, Simon and the team recognise that they will have to continue to pioneer at the forefront of this fast-changing digital landscape so as to remain an essential component in the organisation development of clients and their enterprises. Moreover, as AI begins to enter this sphere, the lasting impact that it will have on how people live and interact at both an institutional and community level is not known, but SymaconSolutions remains confident that it can harness this potential to continue to go above and beyond for clients. Recognised as the Most Innovative Organisation Development Consultancy 2024 – Zimbabwe, we wholeheartedly recommend SymaconSolutions for those seeking exemplary organisation development services across Southern, Eastern, and Western Africa. Contact: Simon Matsvai Company: SymaconSolutions Web Address: https://symaconsolutions.com J
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