African Excellence Awards 2026 30 Leading Accessible Insurance Solutions Provider 2026 – Ivory Coast Based in Abidjan, Côte d’Ivoire, Atlantique Assurances is playing an active role in the development of the country’s insurance industry. Driven by more than six decades of experience, a strong local presence, and the support of the Banque Centrale Populaire Group, the company is on a mission to strengthen the resilience of individuals and businesses whilst contributing directly to the growth of Africa’s economic ecosystem. As Atlantique Assurances is recognised in the African Excellence Awards 2026, we heard more from Managing Director Estelle Tagnongoh Traore. tlantique Assurances is one of Côte d’Ivoire’s leading non-life insurance companies, with a heritage dating back to 1956 through the creation of the Mutuelle Agricole de Côte d’Ivoire (MACI). In 2005, the company was transformed into a non-life insurance joint-stock company and, since 2012, has been part of the Banque Centrale Populaire (BCP) Group of Morocco, strengthening its regional presence and financial expertise. Today, Atlantique Assurances operates through a network of seven direct branches and 37 general agents, supported by 83 dedicated professionals across Côte d’Ivoire. The company serves a diverse client base, spanning individuals, SMEs, large corporations, public institutions, and multinational organisations. Its portfolio covers a wide range of nonlife insurance products, including motor, health, property, engineering, liability, marine, travel, and corporate risk insurance. “Our mission is to protect people, property, and businesses by providing accessible, reliable, and customer-focused insurance solutions,” Estelle stated. “Guided by our core values of Performance, Proximity, Citizenship, and Innovation, we are committed to delivering high-quality service and supporting our client’s long-term security.” Performance drives the team’s commitment to delivering highquality insurance solutions, continuously striving to exceed customer expectations while maintaining the highest professional standards. Proximity reflects its customer-centric approach; through a nationwide network of branches and agents, Atlantique Assurances remains close to its clients, providing personalised advice, prompt assistance, and solutions tailored to their specific needs. Citizenship lies at the heart of Atlantique Assurances’ corporate culture. Its team is committed to acting responsibly towards its customers, employees, partners, and the communities it serves by promoting ethical business practices, financial inclusion, and sustainable development initiatives. Finally, innovation enables the company to adapt to an evolving insurance landscape. Atlantique Assurances continuously enhances its products, services, and digital capabilities to provide more accessible, efficient, and convenient insurance solutions. Driven by these values, Atlantique Assurances has recently developed its flagship initiative: the Flash Bureau d’Indemnisation. This innovative service is dedicated to motor insurance claims, enabling eligible policyholders to receive compensation within a maximum of 48 hours after reporting a motor claim, providing all required documentation is complete. By significantly reducing claims settlement times, this initiative delivers a faster, simpler, and more transparent customer experience. “This project demonstrates our commitment to innovation and service excellence in the motor insurance sector,” said Estelle. “Rapid claims settlement helps motorists get back on the road sooner, minimises the financial impact of accidents, and strengthens customer confidence in insurance.” Beyond enhancing the customer experience, the Flash Bureau d’Indemnisation directly contributes towards the development of Côte d’Ivoire’s insurance industry by promoting greater trust in insurance services, encouraging higher insurance uptake, and supporting economic resilience through faster financial recovery after road accidents. Atlantique Assurances’ corporate values are not limited to its services; the company is committed to supporting the communities in which it operates through initiatives focused on health, education, and social inclusion. Its actions include supporting women’s health campaigns such as Pink October, or Octobre Rose, providing school supplies to children in rural areas, and implementing community support programmes. Over the years, Atlantique Assurances has also contributed to improving access to education and healthcare through partnerships and donations to social institutions, including orphanages, hospitals, and paediatric care services. These initiatives strengthen the team’s connection with local communities, reinforces Atlantique Assurances’ sense of corporate citizenship, and reflects an unwavering commitment to creating a positive social impact beyond core insurance activities. Looking to the future, Atlantique Assurances aims to continue strengthening its position as a trusted insurance partner in Côte d’Ivoire by focusing on customer satisfaction, innovation, and operational excellence. In the coming years, the team will continue to enhance its products and services, accelerate digital transformation, and develop solutions that are increasingly aligned with the evolving needs of individuals, businesses, institutions, and communities. “Our priority is to remain close to our clients, strengthen our distribution network, and contribute to the growth and modernisation of the insurance sector in Côte d’Ivoire and across Africa,” Estelle concluded. “Ultimately, we aim to continue building trust and contributing to a more inclusive and resilient economic ecosystem in Africa.” Contact: Estelle Tagnongoh Traore Company: Atlantique Assurances Côte d’Ivoire Web Address: www.atlantique-assurances.net A
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