Jul23121 MEA | Q2 2024 9 Mar24007 Best Pest Control & Cleaning Company - Saudi Arabia PROTEGER is a certified pest management and cleaning and sanitation company in Saudi Arabia, dedicated to protecting its community from pests, viruses, and bacteria. We speak to Managing Director, Ghaith Sarieddine to learn more. Please tell us about PROTEGER. PROTEGER was founded in 2020 to provide comprehensive services in cleaning and sanitization, office pantry services, and pest control management. We serve a diverse range of clients including offices, retail premises, industrial units, residential blocks, restaurants, construction sites, educational and community centers, sports facilities, heritage sites, and more. We’re dedicated to keeping communities clean and protecting them against germs and pests. We provide exceptional service and maintain high work standards by investing in training and development; preserving accreditation and standards like ISO 9001, 14001, and 45001; actively seeking customer feedback and continuously improving; ensuring regular inspections and audits are conducted; and keeping our clients informed and engaged throughout the service process. How do you stay ahead of industry developments? We ensure our team is knowledgeable about the latest techniques and technologies. Also, our memberships with well-known associations provide access to the latest research, trends, and regulations, ensuring our practices are safe, legal, and effective. Additionally, we engage with the broader community through seminars, workshops, and trade shows to exchange knowledge and learn about emerging solutions. By integrating innovative methods and technologies, we not only meet but exceed the expectations of our customers in all sectors we serve. What are the challenges and opportunities of being in the MEA region? The MEA region is going through a lot of turmoil, whether economic, political, or cultural, except for a few countries like Saudi Arabia currently witnessing a major growth and considered as one of the fasting growing markets in the world with the clear vision of its great leadership, HRH King Salman Bin Abdulaziz Al Saud and HRH Prince Mohammad Bin Salman Al Saud. Under its ambitious 2030 Vision program, Saudi Arabia is undergoing significant economic reforms, opening up opportunities in tourism, entertainment, technology, industrial, and renewable energy. This diversification from oil dependency has allowed other sectors to grow and flourish. The market is setting high standards through its legislative authorities, like the SFDA, to ensure the safety of people and communities, thus, this influences how products are used and what products are available in the market. What are the most prevalent trends in your industry? 1. We continue to incorporate more green technologies and non-toxic products into our services, ensuring compliance with environmental standards and customer preferences. 2. Many areas have reported an increase in pest sightings, likely due to changes in climate, and increase of greenery areas. 3. We’ve adopted digital tools and advanced technologies to improve our service delivery, precision in pest identification, and to provide more efficient solutions. 4. Recent changes in regulations have affected the industry, influencing how products are used and what products are available in the market. We ensure all our cleaning and pest control products comply by the SFDA. The pest control industry is likely to see further developments in regulations related to safety and environmental impact. We plan to continue educating and training and maintaining strong relationships with industry bodies and manufacturers. How does PROTEGER stand out from competitors? 1. Commitment to service quality and customer centric approach ensure our practices meet the highest standards of quality and environmental management. 2. Staying abreast with the latest technologies and knowhow. 3. We have experienced professionals ready to handle any challenge. Also, our service offerings complement each other and give clients more diverse solutions. 4. We launched our client online portal a year ago, where clients can access and check all treatment reports, trend analysis, material information, and more – without the need to get back to us. “I would like to thank all the team at PROTEGER who work really hard, tirelessly, and passionately to service our clients at all times. They deserve all the recognition.” Tell us about your internal culture. We work as a family and our company culture is deeply rooted in a commitment to professionalism, collaboration, and continuous learning. This reflects our approach to providing top-notch service but also shapes our recruitment and development strategies. We foster an environment where team members feel valued, heard, and supported. What does the future look like for PROTEGER? In 2024, we reap what we sow in previous years. We are working hard and diligently to enhance our service, keeping our existing clients happy and increasing our client portfolio. We look at our clients as our partners, not for a year but for years to come. We have a long-term vision that we are very persistent to achieve. Each year is more beautiful than the previous one. 2024 is going to be a great year for PROTEGER and is set to see tremendous growth, challenges, and fun. Company: PROTEGER Contact: Ghaith Sarieddine Email: [email protected] Website: www.proteger-co.com
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