Q3 2019

MEAMARKETS / Q3 2019 11 , Payment Express Ltd (PEX) is aMauritius-based payment industry player servicing customers worldwide. Earlier this year, the firm found success inMEAMarkets African Excellence Awards 2019 where they were selected as the Best E2E ePayment Solutions Provider 2019. Following this win, we profiled the firm to discover more about the exceptional services the team consistently delivers to their clients to surpass their expectations. Ready To Help You Every Step Of The Way Established in 2008, PEX takes a scientific approach to solving tomorrow’s payment challenges today, due to the high growth markets presenting a unique ser of payment challenges and opportunities. Certified by both Visa, MasterCard and UPI, as a full service payment processing company, PEX offers high-level expertise in all areas of ‘cards’, as well as providing banks, the retail industry and financial institutions with complete EMV certified solutions as they migrate to EMV Smart Card technology. In addition to all this, the firm also provides a vast selection of digital payment solutions and dedicated merchant and customer support. Supporting the firm in delivering these award-winning, personalised services is the experienced, hard-working and committed team which forms the backbone of PEX. The team work tirelessly to ensure that their clients are happy with everything that they do for them. With every industry there are issues which affects it in some form, however the team at PEX believe it is important to ensure that they are attending to their customers’ problems and issues in a timely manner and have proper follow Apr19491 up. As such, they remain in close contact, communicating regularly with clients to ensure that they are happy with the service they are receiving. Over the years, the firm have always looked for ways to improve their offerings, and so they gladly take into consideration the feedback they receive from their clients. Once a project of theirs has gone live, the firm meets the client, talks to them and then try to figure out what are the issues affecting it. This is an ongoing process and in this business, especially in terms of innovation things happening almost every day, and so the firm need to be able stay ahead of the game. Looking ahead to what the future holds, the team at PEX will continue to deliver an impeccable service, one which not only ensures that the achieve their clients’ desired results but also surpasses their expectations. Moving forward, the PEX team hope to further expand the business, their presence and the services they provide to their clients in the upcoming years, especially following their recent success in MEA Markets’ African Excellence Awards 2019 where they were righteously awarded the accolade E2E ePayment Solutions Provider 2019. Company: PEX Web Address: www.pexintl.com