MEA / Q4 2022 10 Jun22608 Home Loans Experts of the Year - South Africa With its one-on-one service and assurance that it can attain a home loan with an amazing repayment plan for any client, Prime Homeloans has built its expertise on a foundation of holistic customer service and comprehensive negotiations that keep the client as the priority. Assisting them through each stage of the process from first application all the way through to final signature, they ensure that all obstacles they face will be worked through with ease. ith several free services that span application assistance and home loan problem solving, Prime Homeloans has made itself a critical partner and friend to its clients over the time it has been in operation, making itself the key to unlocking its clients dream homes, helping them to secure their perfect loan repayment plan with empathy and sensitivity. Nominally, offering pre-approval and home loans alike, it drives a hard bargain with banks when it comes to helping clients form the structure of their applications and loans, negotiating the best possible interest rates for its customers and never settling for second best. Indeed, through the in-depth efforts and focus on relationship building it champions, it has achieved several close working relationships with the home loans departments of South Africa’s banks as a result of its hard work and tenacity, understanding the bank’s credit criteria and risk appetite as well as the client’s needs. This allows it to achieve a perfect balance wherein everyone walks away satisfied. Its in-depth assessment, application submission, and standardized processes ensure that each detail is given its due diligence, and the banks have an easier time approving the loan, boasting a way of working with no apps, online applications, call centres, or queues. In order to be able to promise this, it has built a team of empathic and people-focused staff who handle the applications. Critically, this person will always get to know a client on an empathic and inter-personal level, understanding their unique circumstances and keeping up to date with the progress of their application, feeding all information back to the client and making themselves the client’s personal home loan expert. By allowing each client to work one-onone with the same person, it ensures that they can always expect to see and work with the same friendly face. Thus, despite Covid-19, the trust and faith its clients have in it and its work have allowed Prime Homeloans to continually prevail in the face of challenge. The South African housing market has remained buoyant, and Prime Homeloans has even been able to open its own estate agency in Eazy Homes, with a committed marketing team of professionals who attract well-qualified potential buyers. Setting itself apart from its peers with prompt, capable, and tailored advice and services, Prime Homeloans and Eazy Homes promises clients that they are in the best hands when they come to it for home loan and property ownership, and it looks forward to continuing this for years to come. Company: Prime Homeloans Contact: Ezekiel Prosper Website: primehomeloans.co.za W Indeed, through the in-depth efforts and focus on relationship building it champions, it has achieved several close working relationships with the home loans departments of South Africa’s banks as a result of its hard work and tenacity, understanding the bank’s credit criteria and risk appetite as well as the client’s needs.
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