30 MEA MARKETS / 2018 UAE Business Awards , Best Security Contractor 2018 MVP Tech is a specialized Security and IT systems integrator, deploying leading products from U.S., European and Australian vendors. Mr. JurgenHerre, one of theMVP Tech directors, talks us through the company and the techniques it employs to ensure excellence for its valued clients. MVP Tech was founded in the UAE and currently operates offices in Dubai, Abu Dhabi, RAK, Iraq, Kuwait and Brazil, offering clients a truly international holistic approach to security integration. Since inception, the company has grown from three employees in 2003 to more than 200 at the end of 2017, being recognised today as one of the market leaders in the UAE. Mr. Herre has provides us with a detailed overview of the MVP Tech’s success so far and the steps it has taken to achieve this. “MVP Tech is fully licensed to operate within the security field and have executed and maintained multiple projects globally on the international standards. Our operational licenses include ADMCC, SSD, DPS, MOI and we can assure our clients that they are receiving the highest standards of service and support. “ For more than a decade, MVP Tech business concept has been driven them to a client retention rate of 95% that was maintained for the past years. Outstanding UA180045 results were not late to be revealed, transforming MVP Tech in a trusted integrator for Emaar, Jumeirah Group, Dubai Holding, Saba Real Estate, Al Wasl, Nakheel, Arabtec Construction, Tecom, Alec, Shell, Chevron and many more. Following, Mr. Herre explores why these clients value the company’s support. “These clients work with us because of our dedicated workforce, all of whom are constantly working towards our collective values. We have a clear vision, mission, structures, processes and procedures to allowing us to delegate responsibilities and create accountability in every single person measured by Balanced Score Cards. We also have a flat hierarchy structure which allows us to react quickly, empower decision at all the levels and enables a flowing stream in communication with our clients. Our Technicians and Engineers are amongst the best trained people in the industry. Because of our professional capabilities, we have achieved the highest partnership levels with our vendors which further allowed us to offer our clients the most competitive prices. Our organization is heavily engineering driven and hence our installed systems have the lowest callout ratios both based on local and international benchmarks.” The importance of its workforce has driven MVP, as a business with a specific engineering capability, to continually investing in expanding its workforce whilst still protecting the bottom line. Mr. Herre explores the other methods that the firm employs to ensure that these staff remain committed to supporting the firm and its clients. “Fundamentally, MVP’s major assets are our clients, quality and employees alike. As such, we are constantly supporting our staff to overcome their personal success and to think outside the box to provide innovative solutions for our clients. Our core culture is integrity, honesty, reliability along with best in class services. We treat all our stakeholders with outmost respect while encouraging open-discussion culture focused in exceeding client’s expectations.” “This approach has helped us to remain at the forefront of market developments, as we stay in permanent contact with our key stakeholders which includes clients, vendors, government authorities, international security associations to make sure that we are always on top of the latest developments. Our teams are attending conferences and exhibitions to learn the latest trends and how to implement them to our existent business. We work closely with international technology labs and vendors to permanently improve current products and to develop the next level of technology. For top to the execution level, our colleagues are trained on the regular basis and this fact has helped us to remain at the forefront of emerging developments in the market and continue to offer our clients truly exceptional solutions that will meet their needs.” Overall, MVP is seeking to grow even further as it looks towards a bright and exciting future, as Mr. Herre is happy to conclude. “As we look towards the future, our focus is on growth in both projects and maintenance revenues, as we seek to target new areas of specialization, expand our GCC reach into non-traditional markets via partnerships and ensure business continuity and expand our current book order values. We want to further broaden our market penetration in the UAE and expand internationally. Furthermore, we will integrate other verticals into our current business portfolio like Cyber Security as we just formed a joint- venture with one of the global leading defence contractor called Leonardo. “Longer term, we are looking into opportunities in the telecommunication market and in the military sector for their vertical integration. All of these projects will allow MVP to further succeed and achieve even more for our clients over the years to come.” Company: MVP Tech G.T. LLC Address: P.O. Box 71037, Dubai, UAE Email:
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