UAE Business Awards 2020

26 MEA MARKETS / 2020 UAE Business Awards , Best Corporate Travel Company 2020 Luxury Events and VIP Travel DMCC Specialising in top-end trips and travel, Luxury Explorers has established a reputation for delivering high-end accommodation, luxury travel andmuchmore. Having recently been recognised in the UAE Business Awards 2020, we profiled Luxury Explorers and caught up with the firm’s Mohammed Sultan to discover more about the exceptional service that the team consistently provide. Luxury Explorers, under the registered name Luxury Events and VIP Travel DMCC and with its head office in Dubai, is renowned in the field of VIP travel management and the A-Z of travel arrangement. The firm specialises in providing high-end accommodation, private jets, luxury yachts, limousine selections, top security and protection services, and other out of the ordinary services to high net-worth individuals and VIPs. It can also offer both inbound and outbound travel arrangements, with corporate highlights including visa applications, flight bookings, event and conference registrations, ground transfers, meal arrangements and programme itineraries. Client satisfaction is paramount and Mohammed Sultan tells us more about the firm and the techniques used to ensure this end goal is met. “Here at Luxury Explorers, we put emphasis on proper delegation of tasks,” he explains. “Our team is trained to provide top-quality options ahead of deadlines at the onset of the projects. Our clients all have their designated specialist from our side to assure promptness and accuracy. The key will always be the people - we carefully identify and match our team’s capability to client demands.” Indeed, it is the quality of its customer service which clearly sets Luxury Explorers aside from competitors. “There are a lot of personalised services provided in the market, but our clients keep coming back to our expertise. At the end of every event, it is still important for the attendees to have a memorable experience. “Additionally, we are also very proud of our company culture,” Mohammed continues. “Today, we still have repeating applicants who are waiting for opportunities to be part of our team. We are selective when it comes to adding a member to the team. It is imperative that we hire someone who is a positive influence on others. When the people are connected, the company performs well.” In the United Arab Emirates the MICE (meetings, events, conferences and exhibitions) market has expanded significantly, which has allowed Luxury Explorers to grow its networks globally. “The diversity of nationalities residing and visiting Dubai allows us to have wider connections which is a great advantage to our line of business considering that 60% of our account is outbound.” Contact: Mohammed Sultan Company: Luxury Events and VIP Travel DMCC Web Address: www.LuxuryExplorersME.com