UAE Business Awards 2022 As a competitive, future-focused, and positive taxi service that operates as a subsidiary of Dubai’s governing bodies, Dubai Taxi Corporation has made itself a trusted element of the region’s transport system. Critically, its efforts lie in serving each client as the unique individual they are, putting great effort and thinking into going above and beyond for their individual needs. Paying attention to the type of car, the route, the quality of service, and the individual needs a customer might wish for during a ride, DTC has made itself a favourite amongst visitors and locals alike. As a subsidiary of the Roads and Transport authority, Dubai Taxi Corporation – or DTC – has spent the years it has been in operation proving its dedication to exemplary client service. In line with the values and principles of its parent organisation, it ensures that clients from all walks of life can find a service that suits them out of the list it offers, all of which prioritise customer service, customer care, and creature comforts in order to make it one of the best in the business. Nominally, DTC’s development and growth has been spurred on by this, as it has made itself a business that is emboldened by trust, respect, and diligence, each of its principles forging the processes that allow its drivers to transport clients safely, cheaply, and quickly. With a long-term, future-oriented focus, it aims to provide its customers with optimum satisfaction at every turn. With is consistent new ideas, innovations, and improvements, its services boast an attitude of always pushing forward for bigger and for better, never resting on its laurels and always looking to make itself a front-runner in leading the trends of its industry. Indeed, it has been successful in doing so by making itself a jewel in the crown of the city’s transport industry. Each of its peers and each of its clients tend to say the same thing of it; that it is reliable, dedicated, and ambitious. They can see the commitment to the success of everyone it comes across in how hard it works to always be charting more productive courses, bringing aboard more staff, updating its fleet, and learning new routes when necessary to either get to a destination quicker or above obstruction. This smart, flexible, and vastly intelligent way of working has allowed it to become a law-compliant and governmentally backed travel company. Although it is financially and administratively independent – giving it the freedom it needs to continue making all the correct moves to grow and improve without additionally bureaucracy – DTC doesn’t forget its roots, taking leaning and knowledge from its parent company as inspiration. Its staff are each devoted to the client’s comfort, too, and with the freedom to use their own professional judgement to decide the best routes, each of them operates their vehicle with smooth driving skills and a customer-first attitude. Thus, since its beginnings in 2006, it has been elevated not just itself, but the travel industry in the macro scale. After all, it believes this to be part of its civic duty, with CEO Mansoor Rahma Alfalasi striving to lead from the front at every turn; this kind of forthright and transparent leadership has certainly resulted in a healthy internal structure within the company, wherein everyone believes in the overall mission of DTC. Additionally, the zeal with which it approaches his business means that DTC can truly reflect its mission to be ‘pioneers in safe, reliable, and smart transport services’. With hard work and tenacity, it believes that anything is possible, and it strives to reflect the principles that His Highness Sheikh Mohammed bin Rashid Al Maktoum himself hold dear. Therefore, when it comes to the development and F Innovation Award for Transportation Technology Solutions 2022
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