MEA | UAE Business Awards 2024 12 Best Premium Pet Care Provider 2024 Family-run pet care business, Dogwalk Pets Nursery, was initially founded as a veterinary and rehabilitation clinic almost 15 years ago. When an increased demand for high quality and diverse pet services in the Emirate was identified, Dogwalk expanded its offerings and relocated to a bigger facility - a move that is this year celebrating its tenth anniversary. Now as one of the most established and renowned pet care providers throughout the whole of Dubai, Dogwalk is proud to offer an array of bespoke services for pets all under one roof. Leveraging the skills of a qualified and professional team, with far-reaching experience ensures that its guests are healthy, happy and round-the-clock cared for! roviding a family-feel atmosphere unlike any other, the boutique services on offer at Dogwalk include their fundamental daycare and boarding, alongside expert training, grooming and pet transport. Within their listed offerings, a few notable ones stand out: Rehabilitation (namely hydrotherapy solutions) - carried out in collaboration with affiliate veterinarians and physiotherapists, and Dogwalk’s proud status as the only independent rehabilitation referral centre in the whole of the UAE. They have spent many years nourishing strong relationships with other exceptional pet service providers in Dubai so that anything and everything is possible for their clients, with convenience and peace of mind always at the forefront. The attentive and skilled team ensures the safety and happiness of those pets under its care, with every service on offer able to be specifically tailored to the diverse and individual needs of pets of all shapes, sizes, and temperaments. The driving force behind the ability to provide such individual care, lays in the transparent and trusting relationships that are formed - not only with the dogs and cats themselves, but with the owners also. Dogwalk’s all-encompassing service approach is vital in a landscape such as Dubai’s. The UAE boasts an incredibly diverse population with many of its inhabitants working long hours. This combined with a huge increase in the UAE pet market in recent years (now estimated at 1.5 million owners), popular apartment-style living for expatriates, and unfavourable weather conditions for 6 months of the year, mean that many pets require additional care and facilities to thrive. Making the most out of these difficulties by providing exceptional levels of service - Dogwalk is the answer to many pet owners’ problems. With a climate controlled and spacious environment that offers the opportunity to run around at any time of the year, Dogwalk’s indoor play areas also offer an abundance of natural light to promote physical and mental wellbeing. With additional options available in the form of add-on menus for both dogs and cats, a stay can be even more personalised to the needs and requirements of each pet. Since this team are, first and foremost, pet owners themselves, those dropping their pets off can rest easy, sound in the knowledge that their pet will be treated in the same way this team would expect their own to be. Firm believers in the holistic nature of their offering, this fully trained and qualified team strive to constantly improve, streamlining their existing services and adding new ones. They have also pushed to provide more non-chargeable, ‘value-added’ services to their members which is achieved further through the strong connections with other providers touched on above. Continuous staff training and professional development also adds yet more elements to the levels of exceptional service that Dogwalk can turn over to their end clients. An unwavering commitment to methods such as these has resulted in the business solidifying its status in the industry, something it plans to double down on further over the next several years. Having recently completed 24 months of refurbishments and renovations to its facility, Dogwalk Pets Nursery now has a 40% greater capacity, and is better able to manage the ever-growing demand for its services. Samantha Vince, the General Manager at Dogwalk tells us in closing, “we are focusing on maintaining our boutique and personalised offerings in Dubai and may even look at venturing over to the capital, to help more pet parents a little further afield. Let’s see where the rest of 2024 takes us!” P Contact: Samantha Vince Company: Dogwalk Pets Nursery Email: [email protected] Web Address: www.dogwalkonline.com
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