MEA | UAE Business Awards 2024 30 Jul23190 Best Pet Relocation Company 2024 Traveling and relocating can be a very stressful time, let alone when considering relocating your pet. Dubai-based Pawsome Pets is a pet relocation company designed to take the stress right out of your hands and assist in the journey of ‘moving your world around the world’. Following Pawsome Pets’ win in the UAE Business Awards 2024, we speak to Founder & Owner, Kirsty Kavanagh about the story behind her success. Pawsome Pets stemmed from Founder Kirsty’s love for helping animals. With small beginnings, the company was originally created to assist the UAE’s animal welfare groups in relocating rescue animals to their forever homes. The services came at as low a cost as possible, and sometimes completely free. However, the company’s stellar reputation began to spread, and pet owners would enquire directly about animal relocation services. 2016 was the year that the team decided to officially offer its bespoke, luxurious travel solutions. The company offers a luxury International Pet Travel Service, which operates completely from door to door. Clients’ pets are looked after by a team of experts qualified in animal first aid. Pawsome Pets ensures that its services continuously meet industry standards and are compliant with the regulations and restrictions of each country within. Many clientele that book with Pawsome Pets are expatriates looking to relocate with their pets. This can result in short notice requests that usually require extensive planning in advance, but the company always makes incredible effort to accommodate each request. Kirsty says, “By collaborating with industry stakeholders, we are able to provide the comprehensive level of service that we are renowned for.” Not only do Pawsome Pets relocate animals for its clients, but the company also runs ‘The Pawtery’, a luxury feline hotel that is the first of its kind in the United Arab Emirates. In addition to cats, the hotel also caters for small animals and birds. The hotel offers complementary premium food, grooming, pet therapy, and the highest level of care to its guests. Pawsome Pets are members of the International Pet and Animal Transportation Association (IPATA), a non-profit trade association of independent members dedicated to the safe and humane transport of pets and other animals. Members of IPATA are registered with applicable organisations within their countries of operation and must adhere to the rules and regulations of the Live Animals Regulations of the International Air Transport Association (IATA). Clients can be reassured that through booking with Pawsome Pets, they are booking with the experts. “Pets are Our World.” This excellent service could not be possible without the incredibly dedicated team at Pawsome Pets. The company operates out of a true passion for animals and puts the welfare of the animal at the forefront of any decision. When asked about the company culture, Kirsty tells us, “We focus on a genuine love of animals and often have a number of our own pets present when interviewing staff, so we can see first hand how genuine a person’s level of care and comfort around pets is.” Ensuring that employees are comfortable and able to provide efficient animal care is Pawsome Pets’ top priority when it comes to the team. Employees are also trained in customer service, as the company recognises that clients may be experiencing a higher level of stress when dealing with a relocation. Kirsty is incredibly proud of the team at Pawsome Pets and says, “Without the support and commitment of the team, we would not be who we are today.” As for 2024, Kirsty looks forward to the expansion of Pawsome Pets, with hiring more staff being a major element of the year. When asked about the company’s plans for the year, Kirsty tells us that the focus is on “maintaining our transparent family-style approach, where the client always feels that they are ‘the only client we currently have’ as the business continues to grow and expand.” With such unparalleled dedication to providing pets with the utmost care on their travels, its easy to understand why Pawsome Pets is the leading company in the market of luxury pet relocation services. We look forward to the future innovations from Kirsty and her passionate team at Pawsome Pets. Contact: Kirsty Kavanagh Company: Pawsome Pets LLC Web Address: www.pawsomepets.ae
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