9 in the global market.” This includes engaging with customers online and offering free trial installations. Another issue is the cost of such devices. Since many of them are only at the beginning of their lifecycles, the technology is still very expensive, and it may be a considerable amount of time before cost comes down as some of the initial kinks are straightened out. The cost factor of such technology can be incredibly limiting for those in need of these solutions. Determined not to let this stop them, Tanya tells us, “we have partnered with Zayed Higher Organisation in Abu Dhabi to manufacturer some of the advanced assistive products locally in the UAE, produced by people of determination and made affordable for the wider population.” Starting or growing a business in the UAE the way that Topland has done over the last decade and counting comes with a number of advantages. Tanya comments further on this strategic location, citing economic stability, steady growth, strong geography, access to a number of neighbouring markets, and the aforementioned government initiatives as all having positively impacted Topland’s success. The UAE is also doubling down at present on accessible tourism to further revenue, and Topland intends to capitalise on the more than $200 billion total that is expected to be brought in as a result. By focusing on both visible and hidden disabilities, Topland is not only distinguished from its competitors in the market, but it also stands out in an employability sense. This undercurrent of accessibility that runs throughout its products is also present across its internal structure, which prioritises diversity and inclusion. More than 100 nationalities currently call the UAE home, and this team is comprised of many of them, all with different abilities and backgrounds. For Topland, it matters not where a person comes or their cultural values, so long as they possess a positive attitude and are a team player, responsible, and respectful. With the strengths of this team in tow, Tanya tells us that Topland expects to finish 2024 on the same high which it started, as a significant increase in demand has already been experienced across its products in Q1 of this year compared to Q1 of 2023. There are a number of projects currently in the pipeline for this team, many of which align perfectly with the government’s strategic plans. Beyond this, Tanya states, “We are also working on starting manufacturing hearing assistive products in the UAE within 2024 to reduce the gap between supply and demand and to release innovative, affordable assistive products to the market.” This is far from the first time that Topland’s unrivalled efforts in this space have been recognised, and it is particularly proud to have received the Ma’an Certificate of Social Enterprises, which is the UAE’s first recognition scheme for organisations whose mission is to address social challenges. Then there are the numerous awards that Topland has won, these being primarily for customer happiness, and the region-specific projects it has proudly undertaken at the likes of EXPO 2020 Dubai, COP 28 UAE, and at the King Khalid International Airport Saudi Arabia. To summarise, Topland is determined to be the creative mind that leaves a smile on the faces of its customers, building lasting and meaningful relationships with those that it assists. With its peerless knowledge, relentless client focus, and commitment to innovation close at hand, the business’ unfaltering passion for accessibility, inclusion, and equality make it a beacon of excellence. On the back of this sustained success, we are privileged to name Topland as the Best Accessibility Products & Services Company 2024 – Dubai. Contact: Tanya Faulkner Company: Topland Web Address: https://toplandpod.me/
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