7 Client-centricity is an essential component of any successful business, but particularly for those looking to succeed in the event management industry. The client serves as the central focus of each event, and any expert planner recognises the importance of maintaining their satisfaction. An exceptional event management company, MCXevents understands this concept well. Since 1999, the company has been steadfast in its commitment to putting the client first and has been awarded for this dedication in the UAE Business Awards 2025. Based in Dubai, MCXevents delivers top-tier brand experiences in the form of innovative inperson corporate events and live activations expertly designed to attract and retain the attention of multiple audiences. Servicing a diverse clientele across the UAE and MENA regions, MCXevents caters to multinational corporations, large local groups, international brands, global advertising and PR agencies, and tourism boards, as well as government and semi-government agencies. Positioned at the very forefront of the industry, MCXevents offers a comprehensive suite of events management services for corporate events featuring a variety of in-person and hybrid activities, including corporate retreats, product launches, annual staff events, team bonding, partner gatherings, award ceremonies, and galas. Alongside this, it provides additional live activation services such as experiential activations, brand roadshows, sponsorship fulfilment, business conferences, seminars, corporate training, concert management, food festivals, concept creation, IP activation, and sponsorship coordination. Regardless of the event size or structure, MCXevents remains dedicated to ensuring top-tier service, demonstrating an unwavering client-centricity that underpins its every operation. It is with this dedication that MCXevents tackles each new client, approaching the project with a streamlined process developed over decades of premium service delivery. Upon beginning a new project, MCXevents works to gain a deep understanding and knowledge of the brand and its event objectives, before initiating the planning process in accordance. From there, MCXevents will present an initial direction presentation based on text and illustrative images or mood boards, along with a cost estimate. Once the direction has been agreed upon, the company will proceed with a legitimate proposal and updated cost estimate to the client. Once approved, the project is now active. Whilst undertaking the active project, MCXevents will set a productive pace of communication to ensure that both sides are aligned and continuously communicates with the client to ensure they are aware of any challenges or opportunities that may arise throughout the process. Through this client-centric approach, MCXevents has propelled itself to shine in a crowded market. Throughout the entire planning process, clients of the company are made to feel heard and valued, with their ideas taken on board and their vision directly realised. Whilst there are a number of event management providers around the world, none provide the level of dedication and communication for which MCXevents has become renowned. This has enabled MCXevents to distinguish itself from its competitors and effectively deliver projects om 21 countries across the globe, establishing and solidifying its position as a market leader. Indeed, MCXevents has collected an impressive volume of glowing testimonials provided by previous clients, awe-struck by the company’s unparalleled professionalism, planning capabilities, and ultimately, its dedication to ensuring client satisfaction across the board. It is for this dedication, shaping its operations and driving its sustained success, that MCXevents has been awarded the MEA Markets Client Service Excellence Award 2025. Marwa Kaabour, Group Head of Marketing and Corporate Communications at Al Masaood Group, said: “I recently commissioned MCXevents on a variety of corporate events. The experience working with the team was excellent. They were professional, organised, and creative. In addition, they took a problemsolving approach to challenges that arose, resulting in successful, quality events that met our expectations and received numerous compliments from our guests. I would recommend MCXevents to any company needing event planning services and look forward to future collaborations with them.” Sherif Coutry, GCC-COOP Marketing Director of McDonald’s Dubai, reported: “I worked with the MCXevents team on the McCafé content creators’ event. They demonstrated a great deal of organisation and professionalism throughout the process. Most importantly, the team delivered exactly what was presented in their event proposal. They managed the project’s logistics, setup, and operation with great attention to detail. As a result, the event was a success. The feedback received from our guests and partners was very positive. I look forward to cooperating with the MCXevents team on more projects soon.” Contact: Charis Areola Company: MCXevents Web Address: www.mcxevents.com MEA Markets Client Service Excellence Award 2025
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